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Privacy Policy

Last updated: September 26, 2026

This page explains how promortgageloans.com handles information. The website is operated by a licensed mortgage loan officer with NEXA Lending (NEXA Mortgage, LLC), NMLS #2073617.

Information we collect

Chat messages. When you use the AI assistant, the messages you type are sent to our service providers so a reply can be written. Please do not enter Social Security numbers, account numbers, or other sensitive details in the chat.

Basic technical data. Like most websites, our hosting provider automatically records technical information such as your IP address, browser type, and pages visited. We use it to keep the site secure and to prevent misuse, for example by limiting how many chat messages can be sent per hour.

Loan applications

When you click “Apply Now” or “Get Started”, you leave this website and go to NEXA's secure online application. Information you enter there is handled under NEXA's Privacy Policy.

How we use information

We use information to answer your questions, respond to your requests, and keep this website secure. We do not sell your personal information.

Service providers

We use outside providers for website hosting, message processing, and the AI that writes chat replies. They handle information only to provide these services to us. Chat messages may be kept in their records for a limited time so the assistant can be operated and improved.

Children

This website is not intended for children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.